Privacy Policy for HotelStAugustine.com

Hotel St. Augustine takes the issue of safeguarding your privacy very seriously. Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us.


What information do we collect?

We collect information from you when you make an online reservation, subscribe to our newsletter, submit a guest comment or fill out a contact form.

When you visit our web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and web site use information collected on an aggregate basis as you and others browse our web site.

When making a reservation, subscribing to our newsletter or requesting assistance on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the "Do we use cookies?" section below for information about cookies and how we use them


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • Address your specific questions, concerns, suggestions or comments.
  • To improve the user experience on our website.
  • To improve customer service.
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of confirming your reservation.
  • To send periodic emails pertaining to your stay and/or to share marketing communications with you. The email address you provide for online reservations will only be used to send you information and updates pertaining to your stay. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


Secure Reservations

We implement a variety of security measures to maintain the safety of your personal information when you make a reservation or subscribe to our newsletter.

Online reservations are made over a secure server using a third-party booking provided by Genares. As such, activity on the booking engine is governed by the Privacy Policy of the booking engine. All information sent to this site, if submitted via Secure Socket Layer (SSL), is encrypted to keep the information confidential.


Cookie Use

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still make reservations over the telephone (see below for phone number) by contacting customer service.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Children's Privacy

Hotel St. Augustine website is not designed for or intend for use by, anyone under the age of 18 years old. Per this privacy policy, Hotel St. Augustine specifically requests that people under age 18 do not use this site, subscribe to our newsletter or post guest comments. Should Hotel St. Augustine inadvertently acquire personal information or other data from users under the age of 18, Hotel St. Augustine will not knowingly provide that information to any third party for any purpose whatsoever.


Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


Your Consent

By using our site, you consent to our privacy policy.


Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date below

This policy was last modified on June 23rd, 2010.


Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
Hotel St. Augustine
347 Washington Ave
Miami Beach FL 33139
(305) 532-0570
http://www.hotelstaugustine.com
info@hotelstaugustine.com