Dear Guests,

As always, the safety, health, and wellbeing of our guests, partners, and employees are our top priority. During this time, we are closely monitoring the COVID-19 situation and wanted to share the following information with you:

– We are maintaining strict cleaning procedures at all our properties, with enhanced sanitization of touchpoints in high traffic areas, and are following recommendations of the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).

-For your peace of mind, guests holding reservations are being offered a full credit for a future stay within 365 days, provided the reservation is canceled 48 hours prior to arrival.

If you booked via third-party booking sites, like Expedia or, you need to contact them directly.

If you booked direct with our hotel, please send an email with you booking details to: [email protected]

Please be assured we are doing our upmost to respond to all enquiries in a timely manner and appreciate your patience while we strive to answer your calls and emails.


Ethan Silva
Hotel Manager
Hotel St. Augustine